9/11 Memorial and Museum

9/11 Memorial and Museum tickets and tours

The 9/11 Memorial and Museum honours the victims of the 2001 attacks in Lower Manhattan. Here are the main ways to visit and what to know before you choose.

Photo: Christian David, CC BY-SA 4.0, Wikimedia Commons

Ticket options compared

What each kind of ticket lets you see, and how the options differ in price and cancellation terms.

OptionWhat’s includedGood forBook
Museum ticket at the 9/11 Memorial and MuseumEntry to the museum below ground, with exhibitions, objects and personal stories, plus time at the memorial pools outside.Most visitors who want the full storyBook now
Guided tour of the 9/11 Memorial and MuseumA guide gives context at the memorial and in the museum, and helps you take in the site with care.Those who want explanation and a calmer way through the siteBook now

Check live prices

Open each option to see the price and the cancellation terms for your date.

About the 9/11 Memorial and Museum

The memorial stands where the Twin Towers once stood, and its two large pools sit in the footprints of the towers. The names of the victims are inscribed in bronze around the pools. The museum lies below ground and tells the story of the attacks and their aftermath.

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Good to know

Visiting the 9/11 Memorial plazaThe outdoor plaza with the two memorial pools is usually open to walk through, and the names of the victims are inscribed around the edges. Check the hours before you go.
Content at the 9/11 Memorial and MuseumSome exhibits contain images, sounds and objects that are very upsetting. They may not suit young children.

Nearby

One World Observatory

Observation decks at the top of One World Trade Center, next to the memorial.

The Oculus

A white, winged transport hub and shopping hall beside the memorial site.

Also in New York

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Frequently asked questions

Is the 9/11 Memorial free to visit?

Walking through the outdoor plaza does not need a ticket. The museum has its own ticket, so check the options before you go.

How long does a visit to the 9/11 Memorial and Museum take?

Allow about an hour for the memorial and two to three hours for the museum.